1. General
At One Honey Australia, customer satisfaction is our top priority. If you are not entirely satisfied with your purchase, we're here to help.

2. Returns

• You have 30 calendar days to return an item from the date you received it.
• To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
• You will need to provide a receipt or proof of purchase with the returned item.

3. Refunds

• Once we receive your item, we will inspect it and notify you of the status of your refund.
• If your return is approved, we will initiate a refund to your original method of payment.
• Refunds will typically be processed within a certain number of days, depending on your card issuer's policies.

4. Shipping

• You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.
• If you receive a refund, the cost of return shipping will be deducted from your refund.

5. Non-Refundable Items
Certain items may be exempt from being returned or refunded. These might include sale items or items purchased with a discount code. Any non-refundable items will be clearly marked as such in their product descriptions.

6. Exchanges
If you need to exchange an item for a different size or color, please contact us. Note that you will be responsible for all shipping costs associated with the exchange.

7. Contact Us
If you have any questions about our Refund Policy, please contact us